I just saw the assembled ratchet device that you printed in Al. It looks great! You definitely exceeded the customer’s expectations, and we sincerely appreciate the support. We look forward to working with you again soon.
Pacific Northwest National Labs (PNNL) ran independent tests on AlSi12 DMLS parts from i3DMFG and determined that the density of the parts we are printing is 2.62 g/cc …” that is virtually the same as the density of cast AlSi12, very impressive!”
I had contacted at least 6 different services to get this job done, but none could come close to your price/delivery combination. One of the services had a very slick automated web quoting system, and their price was actually very good (~15% cheaper), but the leadtime was too long ~3-4 weeks, and there was nobody to talk to. Also, another service could have done the job in the required schedule, but at twice the price. Then another wasn’t even able to quote the job within 1 week. The main difference with your service was because I had a direct single point of contact (Robbie) that was very responsive to all the questions and iterations of quotes; this made all the difference. We will be mailing the check today. Thank you again, and you will definitely be our top choice for future RP needs.”
